Privacy Policy
Last updated: 2026-09-29
This policy explains what personal data F5 Hub receives when you use this site, what we use it for and your rights. It follows Brazil's General Data Protection Law (LGPD — Law 13,709/2018).
1. Who is responsible
THIAGO DE SOUZA BASTOS LTDA (F5 Hub), Brazilian company registration (CNPJ) 65.127.765/0001-32, based at Av. Portugal, 1148, Sala C2501, Setor Marista, Goiânia/GO, CEP 74.150-030, Brasil.
Privacy contact, including our data protection officer: WhatsApp +55 (62) 99266-8139.
2. What data we receive
X-Ray quiz: your name, your WhatsApp number and the answers you chose.
Site chat: the text you type.
This data is not stored on this site. When you submit the quiz or a chat message, the site opens WhatsApp with the text already written — it only reaches us if you tap send inside WhatsApp.
We don't use cookies, analytics tools or tracking of any kind. The site's fonts are served from our own server, with no third-party requests.
3. What we use it for
To reply to your contact, prepare the diagnosis (X-Ray) and present a proposal when you ask for one.
Legal basis: your consent and pre-contractual steps at your request (LGPD art. 7, I and V).
4. Who we share it with
Conversations happen on WhatsApp, a Meta service, which processes data under its own policy.
The site is hosted by Vercel, which may log technical access data (such as IP address) for security and operation.
We never sell or rent personal data.
5. International transfers
WhatsApp and Vercel may process data outside your country. They use the safeguards the LGPD requires for international transfers.
6. How long we keep it
We keep conversations for as long as needed to handle your request and, if it becomes a contract, for the period required by law. Contacts who didn't become clients are deleted within 12 months.
7. Your rights
You can ask at any time for confirmation of and access to your data, correction, deletion, portability, information on sharing and withdrawal of consent. You can also complain to Brazil's National Data Protection Authority (ANPD).
To exercise any right, contact us on WhatsApp +55 (62) 99266-8139. We reply within 15 days.
8. Security
The site uses an encrypted connection (HTTPS) and does not store personal data. In our internal systems, access is limited to the people who need it to handle your request.
9. Changes to this policy
We may update this policy. The date of the latest version is always shown at the top of this page.